Legal & Policies

Return & Refund Policy

How cancellations and refunds are handled for AstroPlus B2B orders.

Please note: Our goods will not be returned.

Order Cancellation

You are entitled to cancel your order within 2 days without giving any reason for doing so. But you send the goods back without taking delivery,

The deadline for cancelling an order is 1 day from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

How to Exercise Your Right of Cancellation

To exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail at AstroShoppingMart@gmail.com.

Reimbursement

We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.